FAQs - The RunSun.
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FAQs

Q:Are you a manufacturer or a trading company?

A:Manufacturer, we are a professional Daily necessities factory in Dongguan.

Q:What kind of transportation do you offer?

A: Express(DHL/UPS/TNT/Fedex) / DDP by Air line / DDP by sea / Support the EXW

Q:How long is the production time?

A:It varies according to the style and color of the product , 1~40days are normal.

Q:Support for customization and OEM?

A:Yes , just tell me what you need and we will meet it.

Q:Can I get the sample?

A:Sure , we provide the sample free of charge, but you have to pay the freight.If you have a DHL/UPS account, we can use your account to send you the samples free of charge.

Q:How to pay ?

A:You can pay orders online through alibaba, which supports T/T and more ways.

Q:What if something goes wrong with the order?

A:If there is any problem about product quality/transportation/other issues, you can contact us at any time, and we will spare no effort to help you solve it.

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